Munday Scientific One-Year Limited Warranty

Congratulations on your purchase of our mechanical and electronic product! We are confident that you will be satisfied with its performance and reliability. To provide you with peace of mind and ensure your satisfaction, we are pleased to offer you a one-year limited warranty for your product. This warranty is subject to the terms and conditions outlined below:

1. Warranty Coverage: This one-year limited warranty covers any defects in materials or workmanship of the mechanical and electronic components of the product. The warranty period starts from the date of purchase and is valid for one year thereafter.

2. Warranty Exclusions: This warranty does not cover damages or defects resulting from the following:

   a. Misuse, abuse, accidents, negligence, or improper handling of the product. b. Unauthorized modifications or repairs. c. Exposure to extreme environmental conditions, such as excessive heat, moisture, or humidity. d. Use of the product for purposes other than its intended use. e. Damage caused by natural disasters, acts of God, or other external factors beyond our control.

3. Warranty Claim Procedure: If you encounter any issues covered by this warranty, please follow these steps to initiate a warranty claim:

   a. Contact our Customer Support Team: Notify us about the issue by contacting our customer support team via phone or email. Provide the following information:

   • Product model and serial number (if applicable).
   • Date of purchase and place of purchase (retailer or online store).
   • Detailed description of the issue you are experiencing.

   b. Evaluation and Repair: Once we receive your warranty claim, our team will evaluate the issue and determine if it falls under the warranty coverage. If eligible, we will repair or replace the product, at our discretion, with a new or refurbished unit.

   c. Return or Shipping: If the product needs to be returned for repair or replacement, you will be provided with instructions and a return shipping label. Shipping costs for the return of the product to our facility will be your responsibility. However, we will cover the shipping costs for sending the repaired or replaced product back to you.

4. Limitation of Liability: Our liability under this warranty is limited solely to the repair or replacement of the product as specified above. In no event shall we be liable for any consequential, incidental, or indirect damages arising from the use or inability to use the product, even if we have been advised of the possibility of such damages.

5. Governing Law: This warranty shall be governed by and construed in accordance with the laws of the North Carolina, without regard to its conflicts of law principles.

6. Warranty Transferability: This warranty is non-transferable and applies only to the original purchaser of the product.

We hope this warranty gives you confidence in your purchase and demonstrates our commitment to delivering high-quality products. If you have any questions or concerns regarding the warranty or your product, please feel free to contact our Customer Support Team.

Thank you for choosing our product!

Sincerely,

Munday Scientific

Sanford, NC 

Info@mundaymicroscope.com